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Online workouts, grocery ordering and doctor's appointments likely here to stay (2 photos)

COVID-19 has Canadians turning to technology to do errands and activities they used to do in person
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COVID-19 has Canadians turning to technology to do errands and activities they used to do in person. 

According to a new poll from The Logit Group and analyzed by Narrative Research, some of those online tasks may be here to stay.

Narrative CEO Margaret Brigley says social distancing has forced us to create new habits, and many of us are starting to see the benefits of doing things differently.

"We know that, as consumers, we've had to shift how we do things," she said. "What we're seeing is Canadians, no matter what part of the country we're in, we're highly adaptable."

"We see that things like video conferencing and ways to communicate have become more popular, but there's some specific services where there's been a noticeable uptake."

Many Canadians have been internet banking and streaming entertainment for years now, but according to the survey, 74 per cent and 50 per cent respectively say they've shifted from doing those activities in-person, to doing them online. Ninety-one percent of those say they'll stick with online banking, while 87 per cent will continue streaming TV shows and movies.

Forty-eight per cent of us have tried video conferencing with friends, and 42 per cent plan to keep it up after the pandemic passes.

"We really see that social interaction is so important for people, and you can see that through Kitchen Parties on Facebook and things like that," Brigley told NEWS 95.7's Todd Veinotte. "People want to be engaged with people."

"When we can't undertake social interaction in our traditional ways, we're going to find ways to do it."

Anyone who has tried to order groceries online knows the practice has become pretty popular during the pandemic. According to the survey, 26 per cent have started using the service, with 48 per cent saying they have no plans of stopping.

Twenty-two per cent have shifted to filling prescriptions online and using telehealth; 74 per cent will continue to skip popping into the pharmacy, while 26 per cent say they want to carry on with online or telephone doctor's appointments.

"Think about the elderly population or anyone with a disability, it can be an incredible challenge just to get to a doctor's appointment," Brigley pointed out.

The survey says 20 per cent of us have taken an online course, 19 per cent are doing online workouts and 14 per cent are attending religious services over the internet.

"Some businesses are going to need to change the way they do business ... these different offers will have to be made permanently going forward," Brigley said.

The survey was conducted online from April 16 to April 19, 2020, with 1,231 Canadians 18 years of age or older.




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